Appointment setting results,
on one scale.

Month one is never the story. What matters in outbound is whether the pipeline compounds — so we show the curve, the constraint behind it, and exactly how every figure is counted.

Selected client experience

Pipeline created · trailing 12 monthsClient-reported
JanFebMarAprMayJunJulAugSepOctNovDec

312

Qualified conversations

Rolling 12 months · budget confirmed and attended

$18.4M

Pipeline created

Rolling 12 months · client-reported CRM value

92%

Meeting show rate

Trailing 6 months · attended ÷ confirmed

9

Active engagements

This quarter · live outbound, four sectors

  • One pod, nothing subcontracted.

    Research, copy, sending and booking in-house

  • Lists built by hand, never bought.

    Written profile spec, enriched and verified

  • Reported weekly on our own numbers.

    Touches, replies, booked, held — and what followed

04 — Evidence

It compounds,
or it isn’t working.

Month one is never the story. Three engagements on one scale — select a panel for what was behind the curve.

Same axes on all three panels: 0–32 conversations a month, months 1–7.

01

Industrial services

7 months

The constraint

Two reps splitting prospecting with account management. Outbound stopped whenever delivery got busy.

Offer
Multi-site maintenance, $180k average
Market
US manufacturers, $25M–$120M, multi-site
Total conversations
148 across seven months

Outcome

Four contracts signed inside the engagement window.

“We had tried outbound twice before and both times it died in month two. The same list kept working for seven months.”
Chief Revenue Officer

Names withheld where the engagement is covered by confidentiality. Series are client-reported booked conversations, counted once held.

What counts

Pipeline, not activity. A meeting that did not happen is not a result, however many emails it took to book.

How we count

Five numbers,
every week.

Every engagement is reported weekly on the same five figures we use internally. Series on this site are client-reported booked conversations, counted once held; names are withheld where the engagement is covered by confidentiality.

  1. 01

    Touches

    Every email, call and LinkedIn step sent, by channel and by week — so volume is visible, not assumed.

  2. 02

    Replies

    Every response, positive or not, including the ones that ask us to stop. Suppression is reported too.

  3. 03

    Booked

    Conversations accepted by a qualified decision-maker and placed in your calendar.

  4. 04

    Held

    Meetings that actually happened. This is the number a series is counted on — not bookings.

  5. 05

    What happened after

    Proposals, second meetings and signed work, as reported by your team. Pipeline, not activity.

What we leave out

The numbers we
will not sell you.

Outbound reporting is easy to flatter. These are the figures that make a month look busy without making it any more valuable — and what we report instead.

TopicVanity metricWhat we report instead
VolumeThousands of emails sent.Touches per qualified account, by channel.
EngagementOpen rates. (Our emails carry no tracking pixels.)Replies — positive, negative and opt-outs, all counted.
MeetingsMeetings booked.Meetings held with a qualified decision-maker.
Outcome“Leads generated.”What happened after: proposals, second meetings, signed work.

Still deciding

Fifteen minutes, and you leave with a view on your targeting.